FAQs
Is your pottery really one of a kind?
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Yes. I throw each piece on the wheel and paint it by hand with underglazes and glazes, so even matching designs will vary. The exact piece in the photo is the one you'll receive.
How are your ceramics made?
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Each piece is thrown on the potter's wheel, trimmed, hand-drawn with original designs, then hand painted in glaze and underglaze, and kiln-fired. One piece can take several weeks to months from start to finish.
Is your pottery food safe?
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Yes. I use USA-made certified food-safe glazes on all functional pieces such as mugs, bowls, and serving dishes. Pieces meant for display only are noted in the listing.
Do you support wildlife conservation?
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Yes! My Point Blue collections are made in celebration and support of Point Blue Conservation Science, whose scientists work to protect birds, wildlife, and the ecosystems they depend on. Learn more or support their work directly at pointblue.org. I am not otherwise directly affiliated with Point Blue.
Care Instructions
Can I put your pottery in the dishwasher?
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Although these pieces are dishwasher safe, I recommend hand washing with mild soap and warm water to keep the painted designs looking their best for years.
Can I use it in the microwave or oven?
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Yes. Avoid sudden temperature changes, like taking a dish from the fridge straight into a hot oven, as this can crack any ceramic. Let pieces come to room temperature first.
Ordering & Shipping
Do you take custom orders?
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Please get in touch to discuss a custom order. Due to the personalized design and time commitments, custom orders have a higher price point.
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How do I find out about new pieces?
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I list new pottery as it comes out of the kiln. Follow me on Instagram or join my email list to get a first look and see works in progress.
Can I buy these as gifts?
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Absolutely. Message me at checkout if you'd like a gift note included.
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How long until my order ships?
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What if my package is lost?
Is your packaging recyclable?
What is your return policy?
What if my item arrives damaged?
Can I cancel or change my order?
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Orders ship within 1-3 business days. Delivery time depends on your location and carrier. Customers receive a tracking number at the time of pacakging.
All packaging is recyclable or compostable, apart from the shipping label, which can be peeled off. Your piece will be protected by compostable packaging peanuts, and the packaging tape is water activated and recyclable.
If you do not love your piece when it arrives, returns are accepted within 7 days of delivery for items returned in their original condition. Return shipping is paid by the buyer. Please message me first.
I take the utmost care with packaging to avoid this, so I am so sorry if that happens! Please send photos of the item and packaging within 72 hours of delivery, and I'll make it right with a refund. Please note I cannot be responsible for damages that are not reported to me within 72 hours of delivery.
Contact me and I'll work with the carrier to track it down. All shipments will receive tracking numbers which are e-mailed to the customer at the time of packaging.
Yes, as long as it hasn't shipped, otherwise the customer is responsible for safe return shipping and associated costs.
Is shipping free?
Do you ship internationally?
Yes, shipping is free within the USA.
Sorry, I do not offer international shipping at present.